One of the centers to be conceptualized in the year 2013 was the Center of Excellence for Retail & Luxury.
Center’s Mission: Create a Global Knowledge Platform for both Retail and Luxury through deep research. An Advisory Board
consisting of industry leaders in Retail and Luxury has been set up to act as a sounding board for all Projects that get initiated through
the Centers Members.
- Leading Faculty at SDA Bocconi in Retail & Luxury – Doing research
on Consumer Buyer Behavior, Customer Satisfaction & Dissatisfaction, Loyalty Programs, Privacy, Category Management, Channel Management, E-Commerce & Mobile Commerce, Experiential Marketing, Retail Innovation, Retail Distribution, Private labels vs Brands and Value Co-Creation.
- Director Prof. Dr Anjana Grewal, Ph.D., has several decades of experience in Retail & FMCG sectors at Senior Level in India – Expertise in Marketing Channel Management, Service Quality & Customer Satisfaction.
- Bocconi has 263 Partner Schools across the world which helps us to connect with other countries to determine best practices.